If you are a consumer within the meaning of the Austrian Consumer Protection Act (Konsumentenschutzgesetz, KSchG), you have the following right of withdrawal pursuant to the Austrian Distance and Off-Premises Transactions Act (Fern- und Auswärtsgeschäfte-Gesetz, FAGG):
You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period is 14 days from the day of the conclusion of the contract.
To exercise your right of withdrawal, you must inform us:
Master The Score, Owner: Nikolaus Daim, Speckbachergasse 22/54, A-1160 Vienna, Austria, e-mail: info@masterthescore.com
of your decision to withdraw from this contract by an unambiguous declaration (e.g. an e-mail or a letter sent by post). You may use the model withdrawal form below, but it is not obligatory.
To meet the withdrawal deadline, it is sufficient that you send your communication concerning the exercise of the right of withdrawal before the withdrawal period has expired.
If you withdraw from this contract, we shall reimburse all payments received from you without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. Reimbursements are processed via our payment provider and reseller FastSpring.
Our courses and digital products are digital content not supplied on a tangible medium. If you wish to access your course or download your digital product immediately, you will be asked during checkout to (1) expressly consent to performance of the contract beginning before the expiry of the withdrawal period, and (2) confirm your acknowledgment that you thereby lose your right of withdrawal. In that case, your right of withdrawal expires once performance has begun (§ 18 (1) no. 11 FAGG) — in the case of digital product downloads, once the download has been made available to you.
(If you wish to withdraw from the contract, please complete this form and send it back to us.)
To: Master The Score, Owner: Nikolaus Daim, Speckbachergasse 22/54, A-1160 Vienna, Austria, e-mail: info@masterthescore.com
I/we (*) hereby give notice that I/we (*) withdraw from my/our (*) contract for the provision of the following service:
Course/product: ______________________________________________
Ordered on: __________________ Order number: __________________
Name of consumer(s): _________________________________________
Address of consumer(s): ______________________________________
E-mail address used for the purchase: ________________________
Signature of consumer(s) (only if this form is notified on paper): ______________________________________________
Date: __________________
(*) Delete as appropriate.
Independently of and in addition to your statutory right of withdrawal — and in particular also in cases where the statutory right of withdrawal has expired as described above — Master The Score offers a voluntary 14-day satisfaction guarantee. If you are not happy with your purchase, we will refund the complete purchase amount, provided that:
This voluntary guarantee applies to courses only; it does not apply to digital products (downloads), which cannot be returned once delivered. It does not limit or replace your statutory rights (in particular the statutory right of withdrawal and warranty rights).
Online education for media composers — orchestral writing, trailer music, mixing and more, taught by working professionals.
